Shipping Information

Coffee & Merchandise

Order Processing

Monday - Thursday

  • For same-day order processing please place your order by 6 PM
  • For orders placed after Thursday, 6 PM - We will process your order on Monday of the following week!

*You will receive your coffee within 21 days of its roasted date & we usually recommend letting the coffee rest for at least 14 days from the roast date whenever possible!

Public Holidays

  • For orders placed during the holidays, we will process your order on the next business day! Please understand that we may not be available to answer your inquiries during the holidays, but we will be in touch on the next business day

We apologise for the inconvenience and thank you for your understanding!

Shipment

International Shipping
We offer international shipping!

  • Shipping rates are city-dependent, so please enter your shipping address at checkout to find out our shipping rates to your city

We are continuously working on improving our shipping rates; please feel free to contact us if your area is not listed!

Local Shipping
 Local courier shipping is at a flat rate of SGD 4.15

  • Orders of more than SGD 40 qualify for Free Shipping!
  • Please note that the actual shipment date may vary depending on the courier's schedule, however, your order should reach you within 1-3 business days after shipment has been confirmed

*Regarding expedited shipping requests, please feel free to reach out to us at: hello@thecommunitycoffee

Self-Pick-Up
Feel free to drop by for Self-Pick-Up at our Roastery & Coffee Bar @ 38 Hamilton Road anytime between 9:00 am to 5:00 pm daily, except on Public Holidays.

*Please note that self-pick-up is not available for subscription orders

Return Policy
Please note that we are unable to accept returns or refunds for roasted coffee beans for hygiene reasons.

For Coffee Subscriptions

Free Shipping

All subscription orders qualify for free shipping

Subscription Shipping Information

All subscription orders will be sent out once a month on the 6th only.

  • In the event it falls on a WEEKEND/PH, we will ship the next WORKING DAY.

  • Please sign up before the last day of each month to qualify for the following month’s subscription.
    E.g. sign up on 30th May to receive June’s Subscription.

Delivery Time

Please allow 2-3 business days for your coffee to be delivered to your location after it has been dispatched

Billing Details

Initial Billing
You will be billed for your first subscription cycle upon sign-up

Recurring Billing
Subsequent payments will be billed on the last day of each month

Cancellation Policy

Subscriptions can only be canceled after a minimum of 3 cycles with us

If you wish to change/ cancel your subscription, please do so before the last day of each month before you are billed!

*Please note that self-pick-up is not available for subscription orders

Do feel free to email us at hello@thecommunitycoffee for any inquiries!