Shipping Information

Coffee & Merchandise

Order Processing

Monday - Thursday

• For same-day order processing please place your order by 4 PM
• For orders placed after Thursday, 4 PM - We will process your order on Monday of the following week!

*You will receive your coffee within 21 days of its roasted date & we usually recommend letting the coffee rest for at least 14 days from the roast date whenever possible!

Public Holidays

• For orders placed during the holidays, we will process your order on the next business day! Please understand that we may not be available to answer your inquiries during the holidays, but we will be in touch on the next business day.

We apologise for the inconvenience and thank you for your understanding!

Shipment

International Shipping
We offer international shipping!

• Shipping rates are city-dependent, so please enter your shipping address at checkout to find out our shipping rates to your city

We are continuously working on improving our shipping rates; please contact us if your area is not listed!

Local Shipping
Local courier shipping is at a flat rate of SGD 4.15

• Orders of SGD 40 and above qualify for Free Shipping!
• Please note that the actual shipment date may vary depending on the courier's schedule, however, your order should reach you within 1-3 business days after shipment has been confirmed.

*For expedited shipping requests, reach out to us at: hello@thecommunitycoffee

Self-Pick-Up
Feel free to drop by for Self-Pick-Up at our Roastery & Coffee Bar @ 38 Hamilton Road anytime between 9:00 am to 5:00 pm daily, except Public Holidays.

*Please note that self-pick-up is not available for subscription orders

Return Policy
We are unable to accept returns or refunds for roasted coffee beans due to hygiene reasons.

For Coffee Subscriptions

Read our Subscription FAQ for more information

Email us at hello@thecommunitycoffee for any inquiries!